Job Description
Duties and Responsibilities
Provide operational support
- Receive, transmit and relay security and safety messages on behalf of the Designated Official (DO), Security Adviser (SA), Deputy Security Adviser (DSA) and/or Field Security Associates (FSAs), using all approved communication channels in accordance with approved SOPs.
- On receipt of security or safety incident notifications, escalate through the defined channels for follow-up and support without delay, documenting actions in real time.
- Monitor movement of field missions via the SCS as defined by the Security Risk Management (SRM) process and SOPs, ensuring compliance with movement control and check-in requirements.
- Provide immediate support to UNSMS personnel involved in security or safety incidents by alerting response and support functions through the defined channels, maintaining continuous communication with affected personnel, and recording all related information and communications.
- Notify the relevant UNSMS organisation security focal points when their personnel are involved in security or safety incidents, and capture acknowledgements where required.
- Monitor usage of the SCS and enforce adherence to SOPs; guide personnel on appropriate protocols and radio/telephony discipline.
- Verify the operational status and serviceability of SCS equipment and platforms; promptly report anomalies to the designated authority and track remediation.
- Conduct personnel headcounts as instructed by the DO, SA, DSA, and/or FSA or per SOP, ensuring timely and accurate results.
Provide security administrative support
- Maintain contact and residence details of all UNSMS personnel and eligible family members (and, where applicable, implementing partner contacts), as well as contact details for premises and vehicles, in accordance with data protection requirements.
- Maintain current UN warden lists and distribution trees, ensuring regular validation and version control.
- Maintain contact details for response teams, emergency services, host-government counterparts, local authorities and contracted private security providers, direct personnel to the nearest appropriate service during incidents.
- Maintain records and logs of actions and communications in relation to incidents and other critical communications, ensuring accuracy, completeness and retrievability.
- Prepare and submit accurate, timely reports as directed by the Senior Security Professionals (SA/DSA).
- Perform other duties within the functional profile as directed by the Supervisor and/or Security Adviser/Deputy Security Adviser/FSAs.
Support knowledge building and knowledge sharing
- Participate in training on internal procedures for the project staff and provide support to the organization of training and other capacity building activities as needed.
- Make sound contributions to knowledge networks and communities of practice.
The incumbent performs other duties within their functional profile as directed by the Supervisor and/or Security Adviser/Field Security Associate.
Job Specification
Required Skills and Experience
Minimum Education requirements
- Secondary Education is required. Or
- University degree (bachelor’s degree equivalent) in Political Science, Military Studies, Security Management, Management or a relevant field will be given due consideration, but it is not a requirement.
- Applicable security, police and/or military training is desirable.
Minimum years of relevant work experience
- Minimum of 4 years’ (with secondary education) or 1 year (with bachelor’s degree) of progressive relevant work experience related to security operational communications and direct interaction with a broad range of clients.
Required skills
- Experience and good understanding of computer-based tools such as MS Office, and other computer-based, web and smartphone applications.
- Experience and knowledge of safety and security as well as incident response protocols.
Desired skills in addition to the competencies covered in the Competencies section
- Prior working experience within the UN system, I/NGO, or another international organization is desirable.
- Prior working experience in the Armed Forces/Police, Communication or IT related field is desirable.
- Experience in Disaster Management or similar related field is preferred.
- Demonstrated ability to work effectively as part of a collaborative team and process is desired.
- Demonstrate ability to work extra hours (if needed) and/or support the team in emergency situation(s) off the usual/planned working hours is desirable.
- Experience with radio communications, satellite and web-based communications like bulk SMS servers is an asset
Required Language(s)
Fluency in English as well as Nepali language is required.
Professional Certificates
- Amateur Radio License, IT certificate(s), or Emergency Management course certificates are desirable.
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