Customer Care Executive

Jagdamba Motors Pvt. Ltd
Location: Kathmandu
Salary: Negotiable
Posted Date: 2019-03-05 Deadline: 2019-03-12
  • Nos. of Opening : 2
  • Location : Kathmandu
  • Experience : Fresher
  • Working Position : Entry Level
  • Salary : Negotiable
  • Category : Customer Service
  • Nature : Full Time
  • Skills Required :

    Communication

Job Description

  • Manage incoming and outgoing calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Job Specification

  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Human Resource Department

Jagdamba Motors Pvt. Ltd

Laxman Babu Bhawan (3rd Floor), Naxal,Kathmandu Phone: +977-1-4423733 14423734

Apply Instructions

Candidates are requested to apply with updated CV at vacancy@jagdambamotors.com
Note: Please mention position as " Customer Care Executive" at subject.

Industry Type Automobiles and Parts
Location Naxal, Kathmandu
Organization Size 100+
Active Jobs By Jagdamba Motors Pvt. Ltd

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