Jagdamba Motors Pvt. Ltd - Recent Job Vacancy Nepal

Nos. of Opening : 2
Location : Kathmandu
Experience : Fresher
Working Position : Entry Level
Salary : Negotiable
Category : Customer Service
Nature : Full Time
Skills Required :
Communication

Job Description

Manage incoming and outgoing calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Job Specification

Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Human Resource Department

Jagdamba Motors Pvt. Ltd

Laxman Babu Bhawan (3rd Floor), Naxal,Kathmandu Phone: +977-1-4423733 14423734

Apply Instructions

Candidates are requested to apply with updated CV at vacancy@jagdambamotors.com
Note: Please mention position as " Customer Care Executive" at subject.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Automobiles and Parts

Location Naxal, Kathmandu

Organization Size 100+

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