Jagdamba Motors Pvt. Ltd - Recent Job Vacancy Nepal

Nos. of Opening : 1
Location : Sanobharyang
Experience : 1 year +
Working Position : Entry Level
Qualification Degree : Bachelors
Salary : Negotiable
Category : Customer Service
Nature : Full Time
Skills Required : Customer Care Service Communication Excel

Job Description

Manage incoming and outgoing calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Job Specification

Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Apply Instructions

Candidates are requested to apply with an updated CV at vacancy@jagdambamotors.com
Note: Please mention the position as " Customer Care Representative" in the subject.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Automobiles and Parts

Location Naxal, Kathmandu

Organization Size 100+

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