Customer Care Representative

Jagdamba Motors Pvt. Ltd
Location: Sanobharyang
Salary: Negotiable
Posted Date: 2024-03-12 Deadline: 2024-03-31
  • Nos. of Opening : 1
  • Location : Sanobharyang
  • Experience : 1 year +
  • Working Position : Entry Level
  • Qualification Degree : Bachelors
  • Salary : Negotiable
  • Category : Customer Service
  • Nature : Full Time
  • Skills Required : Customer Care Service Communication Excel
Job Description

  • Manage incoming and outgoing calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Job Specification

  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Apply Instructions

Candidates are requested to apply with an updated CV at vacancy@jagdambamotors.com
Note: Please mention the position as " Customer Care Representative" in the subject.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Automobiles and Parts
Location Naxal, Kathmandu
Organization Size 100+
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