IT Executive

Chaudhary Group
Location: Kathmandu
Salary: Negotiable
Posted Date: 2019-07-14 Deadline: 2019-07-24
  • Nos. of Opening : 1
  • Location : Kathmandu
  • Experience : 2 years +
  • Working Position : Entry Level
  • Qualification Degree : Bachelors in IT
  • Salary : Negotiable
  • Category : Sales / Distribution
  • Nature : Full Time
  • Skills Required : Technical Skills Troubleshooting Skills
Job Description

Roles and Responsibilities:

  • Application and Operational Support Maintenance- Support power & end user queries on functional and technical aspects of the solution
  • Identify issues and escalate as appropriate for fixes
  • Assign incident or query to appropriate team if not able to resolve within   
  • Provide support for incidents, coordinate changes and fixes
  • Managing and monitor the solution to ensure services are always up and running
  • Monitoring Sales Operation Back Office- Monitor sales team compliance to establish TME daily sales operation process in TME Lite
        • Track and identify potential fraud incidents in the sales operations and escalate to both JTI & CG management
        • Collaborate with Sales Team on data setup – route planning, user creation and sales hierarchy setup
        • Ensure TME system needed for inventory management and end of day reconciliation is in place
  • System Optimization- Assist in application rollout testing and ongoing testing of system changes
  • Supplier Management- Work with internal and external local service providers to evaluate and ensure timely service delivery, adherence to JTI quality standards, with fulfillment of agreed-upon commitments and contractual obligation.
  • End User and Back Office Training- Provide initial training support to  end-users and back-office resources that ensures accurate and effective system usage
  • Hardware and infrastructure management- responsible to support end user on hardware replacement, trouble shoot HH and IT related company assets
  • Responsible to keep tract on inventory of IT related items (HH, Desktop, tablet, laptop, sim card, printer ink)
  • Assist in maintenance of IT related hardware in HQ.

 

 

 

Job Specification

Qualifications:

  • Familiarity with hardware and trouble shoot experience
  • Basic knowledge on MS office
  • Passionate and hardworking
  • Willingness to learn

 

Apply Instructions

 

Apply at vacancy@chaudharygroup.com

Organization Summary

Chaudhary Group (CG Global) is a multi-national conglomerate headquartered in Nepal. It's businesses including FMCG, Financial Services, Hotels and Resorts, Consumer Electronics, Realty, Education, EPC, Cement and Infra.

The group owns 136 companies in 15 different business verticals across five continents.

Industry Type Multinational Company
Location Sanepa, Lalitpur, Kathmandu, Nepal
Organization Size 50-100
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