Front Office Representative

Ncell Pvt. Ltd
Location: Nepal
Salary: Negotiable
Posted Date: 2015-12-23 Deadline: 2015-12-29
  • Location : Nepal
  • Working Position : Entry Level
  • Qualification Degree : Bachelor's
  • Salary : Negotiable
  • Category : Customer Service / Data Entry
  • Nature : Full Time
Job Description

 

This position requires native Nepali language skills in both writing and speaking and it is basically focused for local people of Nepal

Main responsibility areas

  • Managing the Ncell centre and supervise 3rd party man power
  • Consulting and handling customer complaints.
  • Monitoring and maintaining daily reports and coordination with Ncell head office.
  • Monitoring daily cash transactions.
  • Smooth operations of Front desk customer care.
  • Implementation of world class customer service concept in the centre.

What we offer:

International Working Environment, Performance Management Process, Internal Opportunities, Ncell Academy, Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Bonus, Provident Fund, Incentives, Leave Travel Allowance, Medical Insurance, Gratuity, Communication Facilities, etc.

Your qualification and experience

  • Bachelor degree will be preferable
  • Experience in the similar field will be an advantage

Your profile

  • Good listening and communication skills
  • Troubleshoot and respond to customers doubt
  • Active team player with a charming personality
  • Handle multiple task at a time
  • Analytical and problem solving skills
  • Good knowledge of time management
  • Pleasant and friendly manner

How to apply

If you consider yourself as our future employee and believe that you match the profile, please don’t hesitate to apply. You apply by pressing “send application”. This will redirect you to our application form, where you will be asked to create a user login and fill in some information about yourself, upload your CV and application. Some positions may require you to give specific details relevant for the positions.

 

 

Send application Send application

 

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

“Ncell Pvt. Ltd. has been working in Nepal since 2004 as the first private mobile operator in the country. We are committed to being the best local mobile network for the people living in the country. We provide services of international quality with a local touch. Most of our employees are Nepali and our services are designed to meet the needs of the local society.

We are constantly working towards our goals of connecting everyone in Nepal through our Ncell network, providing high quality, modern and cost effective services and creating value for our customers and partners. Ncell is part of the Axiata Group Berhad, one of Asia’s leading telecommunications group.

Axiata operates in ten countries with 25,000 employees and serves approximately 290 million subscribers. With a diverse portfolio in mobile network operations, communications infrastructure services and digital services, the Group pieces together the best in connectivity, technology and people in its vision of Advancing Asia. Together with Axiata, Ncell contributes to the development of the country’s economy and infrastructure, building best-in-class networks and bringing people in the remotest areas of Nepal within the reach of communications.

Industry Type Telecommunication / ISP
Location Kathmandu
Organization Size 50-100
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