Sr. Officer - IT Mid Level

Laxmi Intercontinental Pvt. Ltd.
Location: Pokhara
Salary: Negotiable
Posted Date: 2019-04-19 Deadline: 2019-04-29
  • Nos. of Opening : 2
  • Location : Pokhara
  • Experience : 3 years +
  • Working Position : Mid Level
  • Qualification Degree : BCA/MCA/Btech/Mtech
  • Salary : Negotiable
  • Category : IT / Database Management
  • Nature : Full Time
Job Description

  • install and configure computer hardware operating systems and applications
  • monitor and maintain computer systems and networks
  • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • replace parts as required
  • provide support, including procedural documentation and relevant reports
  • follow diagrams and written instructions to repair a fault or set up a system
  • support the roll-out of new applications
  • set up new users' accounts and profiles and deal with password issues
  • respond within agreed time limits to call-outs
  • work continuously on a task until completion (or referral to third parties, if appropriate)
  • prioritise and manage many open cases at one time
  • rapidly establish a good working relationship with customers and other professionals, such as software developers
  • test and evaluate new technology

Job Specification

  • Proven working experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and network installation

 

Note: The vacancy is for Pokhara

Apply Instructions

Drop your CV at hr@laxmihyundai.com 

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Laxmi Intercontinental Pvt. Ltd is the sole authorized distributor of Hyundai Motors since February 2009. After the acquisition of distributorship in 2009, Laxmi Intercontinental started working in the imports and sales of various Hyundai car models. Currently, it has 12 car models across segments namely Santro, Grand i10 NIOS, i20, Aura, Venue, Verna, All New Creta, Tucson, Santa Fe, Palisade, Ioniq Electric and Kona Electric.

It is currently a key player in Passenger Car Segment in Nepalese automobile market, and we are proud to deliver high quality Hyundai cars and offer better mobility solutions to our valued customers. In Nepal, Hyundai vehicles have been able to win hearts of many and are known for durability, reliability, fuel efficiency, after sales service along with BEST RESALE VALUE. We not only aim to provide better car, but also quality after sales service to our valued Hyundai customers-we consider customer’s satisfaction as our top priority. For this, we have established state-of-art showrooms and technologically-superior after sales service facilities which are at par with Hyundai’s global standard in all major cities across Nepal.

The company’s main objective is to provide state-of-the-art service facilities with certified technicians, to its valued Hyundai customers. It focuses not only on sales of Hyundai vehicles but also on retention of existing customers by delivering quality after sales service. For these purposes, various showrooms and service centers across Nepal have been opened.

Company’s After Sales Service & Parts facilities follow Hyundai’s Global Auto Servicing offering the full range of after sales services through its high tech equipment and well trained certified technicians. With the sole intention of providing customers an improved service in terms of quality, space and ambience where they feel a pleasurable buying experience, showrooms have been opened at locations inside as well as outside Kathmandu valley.

To provide better customer service we empower our staffs with different kinds of training. The first of its kind in Nepal, and in South Asia, our Hyundai Training Academy at Lalitpur offers training in all discipline including Sales, After Sales Service, Marketing, Customer Relationship Management, and Product Training. The academy supports Laxmi Hyundai’s aim of ensuring complete customers satisfaction through wholesome customer service.

The new 3S Center focuses on Sales, Service and Spare parts to enhance Hyundai Motor’s network presence in different places. Understanding the needs of customers, Hyundai Genuine Spare parts are available at these showrooms along with exclusive customer lounge and resting facility for drivers.

In order to capitalize growing automobile market, the company has established 12 dealers in major cities of Nepal such Pokhara, Butwal, Bhairahawa, Dang, Biratnagar, Birtamod, Dhangadhi, Itahari, Nepalgunj, Bharatpur, Hetauda and Birgunj.

Industry Type Automobiles and Parts
Location Kathmandu, Nepal
Organization Size 100+
Active Jobs By Laxmi Intercontinental Pvt. Ltd.

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