Sales Officer

Laxmi Intercontinental Pvt. Ltd.
Location: Nepal
Salary: Negotiable
Posted Date: 2022-05-26 Deadline: 2022-06-05
  • Location : Nepal
  • Salary : Negotiable
  • Category : Sales / Marketing
Job Description

Main Duties/Responsibilities(Segmentation, Targeting & Positioning)

  1. STP Analysis of customers and premium segment car of Hyundai Brand
  2. Collecting fresh inquires from daily showroom walking and possible/ potential/ perspective new customers from day to day or plan visit outside showroom.
  3. Gaining substantial product knowledge and competition product information and analyzing benefit
  4. Educating customer (Showroom walking & Visit) generate lead regarding Hyundai premium car available in Nepal
  5. Planning to achieve monthly set targets under the guidance of showroom supervisor

Other Responsibilities

 

  1. Sales Functions
    1. Keep Track of weekly / Monthly individual Sales target.
    2. Maintain database of Walk in, incoming calls customers & make follow-ups to achieve sales.
    3. Make sales contract after bookings of vehicles.
    4. Maintain good relation with customers for retaining them from losing to the competitors before & after making sales contract.
    5. Keep in contact with customers before and after delivery of vehicles so that to inform the customer about the vehicles they have booked and for getting feedbacks after delivered.
    6. Update the remarks of customers after making follow-ups.
    7. Coordination with sales manager for discounts, allocation of vehicles, ordering & delivery in time.
    8. Check all terms and conditions of delivery procedures.
    9. Daily Booking, Sales, stock and activities report to Manager.
  2. Vehicle delivery and documentation
    1. Coordinate with Logistics Department for Vehicle delivery and insurance state.
    2. Coordinate with Yatayat Department for Vehicle Registration and Ownership Transfer.
    3. Collection of Customer feed Back before delivery of vehicle and ask if any suggestion.
    4. Collect Invoice, Bill Book, and Free service Coupon and Vehicle delivery to customer.
  3. Payment collection & dues settlement
    1. Check and verify the correctness of Performa Invoice and billing.
    2. Follow up and tracking of outstanding dues
    3. Coordinate with customer, Account Department and bank for timely realization of Bank DO.
    4. Keep and check record of payment of each vehicle delivered.
    5. Charge & collection of Interest for delay realization
  4. Customer Care & Handling
    1. Maintain full record of daily Visitors as per Software.
    2. Make in time follow-ups to customers for getting bookings.
    3. Maintain and analyze Booking records.
    4. Maintain comprehensive records of customer. vehicle delivery requirement in time, Vehicle hand over etc
    5. Ensure utmost customer satisfaction and Buying Experience.
    6. Ensure proper understanding of after sales service & Warranty clauses by customer.
    7. Record of customer call schedule, Feedback and report.
  5. Competitors Activities Analysis: -
    1. Evaluate & report on Competitors Activities on regular basis.
    2. Collect and analyze competitors’ sales figure.
    3. Give feedbacks and suggestions to manager about competitor’s discount.
  6. Compliance with Hyundai Guidelines
    1. CI & SI (Customer Index and Sales Index)
    2. SSI (Social Selling Index)0
  7. Critical measurable functions; -
  1. Development of sales Plan.
  2. Always plan to generate sales lead & Prospect.
  3. Timely & properly reporting to the manager

 

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Laxmi Intercontinental Pvt. Ltd is the sole authorized distributor of Hyundai Motors since February 2009. After the acquisition of distributorship in 2009, Laxmi Intercontinental started working in the imports and sales of various Hyundai car models. Currently, it has 12 car models across segments namely Santro, Grand i10 NIOS, i20, Aura, Venue, Verna, All New Creta, Tucson, Santa Fe, Palisade, Ioniq Electric and Kona Electric.

It is currently a key player in Passenger Car Segment in Nepalese automobile market, and we are proud to deliver high quality Hyundai cars and offer better mobility solutions to our valued customers. In Nepal, Hyundai vehicles have been able to win hearts of many and are known for durability, reliability, fuel efficiency, after sales service along with BEST RESALE VALUE. We not only aim to provide better car, but also quality after sales service to our valued Hyundai customers-we consider customer’s satisfaction as our top priority. For this, we have established state-of-art showrooms and technologically-superior after sales service facilities which are at par with Hyundai’s global standard in all major cities across Nepal.

The company’s main objective is to provide state-of-the-art service facilities with certified technicians, to its valued Hyundai customers. It focuses not only on sales of Hyundai vehicles but also on retention of existing customers by delivering quality after sales service. For these purposes, various showrooms and service centers across Nepal have been opened.

Company’s After Sales Service & Parts facilities follow Hyundai’s Global Auto Servicing offering the full range of after sales services through its high tech equipment and well trained certified technicians. With the sole intention of providing customers an improved service in terms of quality, space and ambience where they feel a pleasurable buying experience, showrooms have been opened at locations inside as well as outside Kathmandu valley.

To provide better customer service we empower our staffs with different kinds of training. The first of its kind in Nepal, and in South Asia, our Hyundai Training Academy at Lalitpur offers training in all discipline including Sales, After Sales Service, Marketing, Customer Relationship Management, and Product Training. The academy supports Laxmi Hyundai’s aim of ensuring complete customers satisfaction through wholesome customer service.

The new 3S Center focuses on Sales, Service and Spare parts to enhance Hyundai Motor’s network presence in different places. Understanding the needs of customers, Hyundai Genuine Spare parts are available at these showrooms along with exclusive customer lounge and resting facility for drivers.

In order to capitalize growing automobile market, the company has established 12 dealers in major cities of Nepal such Pokhara, Butwal, Bhairahawa, Dang, Biratnagar, Birtamod, Dhangadhi, Itahari, Nepalgunj, Bharatpur, Hetauda and Birgunj.

Industry Type Automobiles and Parts
Location Kathmandu, Nepal
Organization Size 100+
Active Jobs By Laxmi Intercontinental Pvt. Ltd.

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