Qualification Degree : Bachelor's in mechanical engineering
Salary : Negotiable
: Repair & Maintenance
Nature : Full Time
Answers technical questions about vehicle problems, warranties, services, and repairs.
Oversees service orders.
Maintains Customer Satisfaction scores at or above company standards.
Assists in diagnosing vehicle problems.
Orders parts and tools as necessary.
Oversees administration of warranty claims.
Oversees training and supervising of service department employees.
Works with upper management to make service department hiring and discipline decisions.
Sets schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintains good working relationship with factory(s) and office staffs.
Attends required manager meetings.
Interact with external vendors.
Manage technician productivity.
service advisor will be responsible for maintaining a high level of customer engagement and satisfaction. s/he needs to have excellent management and training skills. If you love working in a dynamic, fast-paced environment, we’re excited to discuss this position with you.
Interested and eligible candidates send us your updated CV at email@example.com