Service Advisor Mid Level

Panchakanya Group
Location: Kathamndu
Salary: Negotiable
Posted Date: 2017-09-20 Deadline: 2017-09-27
  • Nos. of Opening : 2
  • Location : Kathamndu
  • Working Position : Mid Level
  • Qualification Degree : Bachelor's in mechanical engineering
  • Salary : Negotiable
  • Category : Repair & Maintenance
  • Nature : Full Time
Job Description

  • Answers technical questions about vehicle problems, warranties, services, and repairs.
  • Oversees service orders.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Assists in diagnosing vehicle problems.
  • Orders parts and tools as necessary.
  • Oversees administration of warranty claims.
  • Oversees training and supervising of service department employees.
  • Works with upper management to make service department hiring and discipline decisions.
  • Sets schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintains good working relationship with factory(s) and office staffs.
  • Attends required manager meetings.
  • Interact with external vendors.
  • Manage technician productivity.

Job Specification

 service advisor will be responsible for maintaining a high level of customer engagement and satisfaction. s/he needs to have excellent management and training skills. If you love working in a dynamic, fast-paced environment, we’re excited to discuss this position with you.

Apply Instructions

Interested and eligible candidates send us your updated CV at hr@panchakanya.com

Industry Type Manufacturing
Location Krishna Galli ,Lalitpur
Organization Size 50-100
Active Jobs By Panchakanya Group