Service Advisor Senior Level

Panchakanya Group
Location: Kathmandu
Salary: Negotiable
Posted Date: 2017-07-31 Deadline: 2017-08-06
  • Nos. of Opening : 1
  • Location : Kathmandu
  • Working Position : Senior Level
  • Qualification Degree : Bachelor in Mechanical Engineering
  • Salary : Negotiable
  • Category : Repair & Maintenance
  • Nature : Full Time
Job Description

Service Advisor ( For Automobile Division)

  • Answers technical questions about vehicle problems, warranties, services, and repairs.
  • Oversees service orders.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Assists in diagnosing vehicle problems.
  • Orders parts and tools as necessary.
  • Oversees administration of warranty claims.
  • Oversees training and supervising of service department employees.
  • Works with upper management to make service department hiring and discipline decisions.
  • Sets schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintains good working relationship with factory(s) and office staffs.
  • Attends required manager meetings.
  • Interact with external vendors.
  • Manage technician productivity.

Job Specification

  • Bachelor in Mechanical Engineering
  • At least 5 years of experience in a service management or assistant service management role is required
  • Must have computer proficiency
  • Valid driver's license

Apply Instructions

Eligible and Interested Candidates are requested to send their updated resume through email at hr@panchakanya.com

Industry Type Manufacturing
Location Krishna Galli ,Lalitpur
Organization Size 50-100
Active Jobs By Panchakanya Group

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