Officer Service Excellence (Junior Officer/Officer/Senior Officer)
Required Number: Few Location: Registered Office, Kathmandu;The candidates of this job position are expected to oversee the day to day delivery of services in the manner that meets or exceeds established service benchmark of the bank. The candidate should have an ability to plan, develop, evaluate and implement the service excellence standards to ensure the quality of service delivery to excellent level;Eligibility Criteria:Should have at least 5 years of experience in Customer Servicing in Bank, Hotels, Airlines or related field; Preferably Master's Degree but not less than Bachelor’s Degree in Management or other relevant field; Age not below 21 and not exceeding 40 years.
NIC Asia Bank is one of the largest private sector commercial banks in the country in terms of capital base, balance-sheet size, number of branches, ATM network and customer base. The Bank has 53 branches at present, which will be expanded to 66 branches within July 2014 with the relocation of 13 branches, which were merged together during the merger process. The existing branch network, across Nepal, covers almost all major financial centers of the country.