Branch Manager

NIC Asia Bank
Location: Nepal
Salary: Negotiable
Posted Date: 2016-09-07 Deadline: 2016-09-25
  • Nos. of Opening : Few
  • Location : Nepal
  • Working Position : Entry Level
  • Qualification Degree : Master's Degree
  • Salary : Negotiable
  • Category : Banking
  • Nature : Full Time
Job Description

Title of the Job : Branch Manager

Number of Staff Required : Few

Educational Qualification : Preferably Master’s Degree but not less than Bachelor’s Degree in any discipline.

Experience Required : Minimum 3 years of commercial banking experience along  with 2 years’ of experience in Credit/Relationship Management and 1 year in Branch Management preferably.

A brief description of the job:

Business Development

  • Maintain develop relationships with key existing & prospective customers
  • Ensure achievements of planned branch growth by implementing strategies to achieve deposits, risk assets and other sales plan targets.
  • Spot and refer customers to other business units /sell consumer bank products and keep a record of call reports on customers who have been called.
  • Understand competitor’s products, pricing, strategies and provide regular feedback to Business Heads.

 

Operation Management

  • Ensure effective operation by way of following laid down procedure
  • Ensure proper management of Operation risk of the Branch
  • Ensure regulatory requirement is compiled for all transaction
  • Manage cost of the branch within budget. Control of operating costs by monitoring Branch controllable costs & analyzing trends in cost performance.
  • Manage customer complain
  • Ensure Audit Rating of the Branch is Satisfactory
  • Perform KYC of all customers
  • Review KYC and update the same on ongoing basis.
  • Ensure collection of fees and commissions and no loss of revenue.
  • Coach/guide staff on rationalization of workflow & service deliveries and achieve efficiency.
  • Review and monitor all reports pertaining to the Branch and take corrective actions where required.
  • Maintain close monitor of system security, premises security to avoid any untoward incident

 

Customer Service

  • Monitor service delivery, suggest/initiate/implement change in work procedures without breaching compliance and bank’s policies.
  • Ensure smooth operations of all departments of customer service
  • Ensure excellent customer service by effectively handling peak customer hours, resolving customer complaints and providing service within the stipulated service delivery time.
  • Coach/guide staff on rationalization of workflow & service deliveries and achieve efficiency.
  • Management/reduction of queues' through implementation of innovative ideas
  • Ensure effective operation by way of following laid down procedure

 

Credit

  • Monitoring Credit Facilities viz Covenants, follow ups, site inspections and recoveries
  • Development and implementation of credit control procedures ensuring a strong credit culture
  • Ensure effective credit controls of branches 
  • Approve loans within the delegated CAD

Human Resource Management

  • Clarify roles and responsibilities to all staff.
  • Lead/appraise/coach/manage the team.
  • Build commitment by involving direct reports in problem solving & decision-making; providing staff with appropriate level of autonomy.
  • Promote Team Spirit and “One Bank” attitude. Enhance /multi-skill Branch staff so that they can assume higher and/or different responsibility.
  • Identify and develop a potential successor.
  • Recommend rewards/promotions in line with performance.
  • Identify the Training needs and conduct in-house training.
  • Manage annual leave of branch staff without hampering service delivery.

 

Apply Instructions

 

Organization Summary

NIC Asia Bank is one of the largest private sector commercial banks in the country in terms of capital base, balance-sheet size, number of branches, ATM network and customer base. The Bank has 53 branches at present, which will be expanded to 66 branches within July 2014 with the relocation of 13 branches, which were merged together during the merger process. The existing branch network, across Nepal, covers almost all major financial centers of the country.

Industry Type Bank
Location Thapathali Trade Tower (TTN) Thapathali
Organization Size 100+
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