Identify and assess customers’ needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Proven customer support experience or experience as a client service representative.
Excellent communication and presentation skills
Flexible to work from Home
Must have Laptop and flexible to Wrok From Home
Working in a team environment where initiative and dedication is encouraged
An equal opportunity workplace that values diversity and does not discriminate
High level of responsibility with opportunities to learn and grow
Attractive salary based on experience and qualifications
Attractive Incentive packages and Perks
Annual Performance Appraisal System
Festival expense allowance
Fuel and Maintenance Allowances
Interested candidates can send their Updated Resume and cover letter to firstname.lastname@example.org . Candidates are requested to clearly specify the position that they are applying for.
This Job is expired. The Company is no longer accepting applications for this position.
"Classic Tech a licensed Internet Service Provider (ISP) and Network Service Provider (NSP) that was formed in July 2009 and has since shown the fastest growth and attained a high level of customer confidence. This milestone has been achieved through a focused and dedicated approach to providing an efficient and unmatched level of customer support.
With 1000+ employees and 22 established branches, Classic Tech is rapidly growing clientele along operational requirements.
The need of the candidates who shares vision within the philosophy of 'Think Big, Think Quick' are welcomed to apply."