Senior Manager, Support Services
Habitat For Humanity Nepal seeks a highly motivated individual with the following qualifications for this challenging position:
• A degree in Architecture, Engineering or relevant Master’s Degree in International Development or Social Sciences preferred.
• Ten year’s field experience in disaster response, housing recovery and reconstruction.
• Five years of relevant experience as a manager and supervisor.
As a member of the Senior Management Team, the Senior Manager for Support Services contributes to program design, strategic planning, grant tracking, problem solving and budgeting initiatives.
The Senior Manager, Support Services must have a strong technical background in shelter and is responsible for providing practical expertise in all phases of construction and reconstruction including the social and legal context in accordance with standards set by Habitat for Humanity International (HFHI). He/she will support the Program Director to implement all aspects of the program and transfer his/her skill set to project partners. He/she will supervise all Technical Assistance assigned to the field in coordination with the Senior Technical Manager, including that provided through external implementing partners. He/she will be expected to advise on the subject matter of Disaster Risk Reduction & Response (DRRR); Participatory Approach to Safe Shelter Awareness (PASSA); GIS Mapping; Water Sanitation & Hygiene (WASH); land tenure, and other housing and human settlements issues. He/she is responsible to ensure that Monitoring and Evaluation of all activities in the field are conducted and consistent with HFHI’s Global Metric Tools.
Scope of Work
• Support the Program Director by contributing to the design, planning, monitoring and evaluation of grant-funded projects and programs, and reporting to HFH funding countries in coordination with Asia Pacific Office and other donors as needed.
• Develop a systematic approach and provide oversight of monitoring and evaluation services for all project activities conducted by HFHN and implementing partners with indicators and metrics consistent with HFHI GMTs.
• Serve as a subject matter expert and provide strategic advice in Disaster Risk Reduction and Response; Participatory Approach to Safe Shelter Awareness; GIS Mapping; Water, Sanitation, and Hygiene; Urban issues; Land tenure; and other housing and human settlement issues; as well as appropriate family selection and feedback mechanisms.
• Participate in the hiring, training, onboarding of Technical Staff.
• Manage and oversee the full project implementation in collaboration with partner organizations operating in 3-6 Districts and 15+ VDCs to support the self-recovery of earthquake-affected households at various intervention phases from initial research and community engagement, to GIS mapping and site selection, to PASSA training, to construction of demonstration houses, oversight of construction of homes built through NGO and MFI partners, monitoring and evaluation, as well as training implementing partners.
• Develop new processes and tools based upon review and analyze of existing ones, in order to strengthen program management, M&E planning, data collection, analysis and reporting in coordination with the AP Area Office, HFH funding countries and Donors to ensure sharing and common standards.
• Ensure adequate technical input in the development and review of project and program proposals.
• Facilitate the gathering of information needed to fulfill regular reporting requirements and provide oversight on internal and external reporting products.
• Understand grant requirements and liaise with implementing partners if needed to assure that monitoring systems are well-designed and monitoring data can be shared with stakeholders in keeping with their agreements.
• Develop and manage a Management Information System (MIS) database to support data collection, analysis and reporting needs of the outputs produced.
• Manage the collection, processing, analysis and use of the GIS Mapping including geo-tagged data, and assure that geo-tagged data is incorporated effectively in the MIS database.
• Serve as technical lead in the design of evaluative project activities (baseline/end line surveys, midterm reviews, project evaluations, program evaluations, etc.)
• Manage oversight of partners on the implementation of programs including recruitment of consultants & contractors to ensure effective approach and program quality of land tenure and home construction.
• Ensure that lessons learned from monitoring and evaluative activities are integrated into the knowledge base of HFHI programs.
• Manage, plan and coordinate the work of the support services staff including supervision and evaluation, capacity building and knowledge transfer through training and on-job skill transfer.
• Support the partnership manager in building and maintaining good working relationships with NGOs, MFIs and cooperatives.
• Liaison with Government Authorities and Housing Recovery and Reconstruction Platform in coordination with the Program and the National Directors.
• Attend meetings with Government Authorities and Housing Recovery and Reconstruction Platform whenever needed and provide updates.
• Assist with the development of a DR plan and in the case of a disaster– plan, manage and supervise the disaster response in collaboration with the Program Director and AP DR teams.
