Manager-Service Senior Level

MAW Vridhi Commercial Vehicle Pvt.Ltd.
Location: Kathmandu
Salary: Negotiable
Posted Date: 2021-05-30 Deadline: 2021-06-17
  • Nos. of Opening : 1
  • Location : Kathmandu
  • Experience : 5 years +
  • Working Position : Senior Level
  • Salary : Negotiable
  • Category : Engineering - Mechanical/Automobile
  • Nature : Full Time
Job Description

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations and remaining current on the industry's standards and new innovations, materials, tools, and processes.

 

Job Specification

  • A bachelor's degree in Mechanical engineer with 5 to 6 years of experience in related fields.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.

Apply Instructions

Eligible and interested candidates are requested to send an updated resume to (hr.jdpl@gmail.com) only shortlisted candidates.

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Maw-Vriddhi Commercial Vehicles Pvt. Ltd. is a strategic partnership between the two renowned business houses of Nepal : The MAW group and the Vriddhi group. This partnership was founded  in 2014 with the aim to cater the needs of the commercial vehicle segment by introducing MAN Trucks and Buses in the Nepal market. 

MAW-Vriddhi is the sole distributor of MAN Trucks India (a 100% subsidiary of MAN Truck & Bus AG, Germany) for the Nepal Market and primarily deals with haulage trucks, tippers, and buses. Over the years, Maw-Vriddhi has established its name in the commercial vehicle sector by supplying over 300 vehicles successfully in the country.

Maw-Vriddhi focuses on the three ‘S’ facility; in-hand stock, easily available Spare Parts and trouble-free access to Service. The company’s strong sales and network team ensures that customer care is a top priority. No matter where the customer is, the team gets in touch with them.

To further serve the Nepal markets’ increasing demand for commercial vehicles, the company has introduced its new dealership, Foton Motors, in the country. MAW-Vriddhi is predominantly focusing on the Pick-up, van (mini-bus) and ambulance segment from FOTON Motors. The company plans to expand its Foton product range in the near future.

Brand Portfolio: MAN Trucks & Foton Motors

 

MAW Enterprises Pvt. Ltd.

 

Morang Auto Works was started in 1964 by the visionary Late Prahalad Roy Agrawal, a pioneer in the automobile industry of Nepal. The group that started with just an automobile workshop in Biratnagar, today, has grown into a huge conglomerate housing renowned international brands in diverse spheres. The company has built its name over the years by providing quality products to the customers and succeeding to live by its philosophy of customer satisfaction. MAW group has also been known for its excellent business practices among its  dealers and associates. The company marks a turnover of Rs. 1500 crores annually. The company also operates various training programs to improve road safety. Along with focusing on its personal business growth, the company also emphasizes on the community and national growth. Its 800 employees live by the principals of dignity, positivity, ownership and diligence.

Brand Portfolio: Yamaha, Jeep, Skoda, Fiat, JCB, Aircraft Industries, Bass & Treble, Escorts, MAW Engineering, MAW Investment. 

Website: www.mawnepal.com

 

Vriddhi Incorporation

 

Vriddhi Group of Companies was started by the Late D.P. Sikaria in 1972 with the main purpose of becoming the trade leaders of Nepal. Though the company has a renowned history of 50 years, the business contribution of the family dates back longer. It started with textile trade in 1857 with the Late Hari Narayan Jajodia and also included the first medical set up in 1955 in Birgunj by the Late D.P. Sikaria.

Today the group deals in various sectors of the business industry like the automobile, heavy equipment, manufacturing, trading and various financial investments in banks and insurance companies. The company focuses on providing quality products and services in the Nepal market through a strong customer-oriented  mindset and innovative marketing. Its robust and enthusiastic workforce ensures to serve all its customers with full commitment and honesty.

Brand Portfolio: Doosan, Bobcat Heavy Equipment, Chemoleums.
Co-founders & Promoters : Laxmi Bank, Prime Life Insurance, Everest Insurance.

Website: www.vriddhiinc.com

Industry Type Automobiles and Parts
Location Swoyambhu
Organization Size 50-100
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