Manager-Service Senior Level

MAW Vridhi Commercial Vehicle Pvt.Ltd.
Location: Kathmandu
Salary: Negotiable
Posted Date: 2021-05-30 Deadline: 2021-06-17
  • Nos. of Opening : 1
  • Location : Kathmandu
  • Experience : 5 years +
  • Working Position : Senior Level
  • Salary : Negotiable
  • Category : Engineering - Mechanical/Automobile
  • Nature : Full Time
Job Description

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations and remaining current on the industry's standards and new innovations, materials, tools, and processes.

 

Job Specification

  • A bachelor's degree in Mechanical engineer¬†with 5 to 6 years of experience in related fields.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.

Apply Instructions

Eligible and interested candidates are requested to send an updated resume to (hr.jdpl@gmail.com) only shortlisted candidates.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Automobiles and Parts
Location Swoyambhu
Organization Size 50-100
Active Jobs By MAW Vridhi Commercial Vehicle Pvt.Ltd.

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