About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Mercy Corps has been operating in Nepal since 2005, implementing programs in food security, agriculture, market development, financial services, girl’s education, climate change adaptation and disaster risk reduction. We take a systems-based approach in our programming, with the aim of improving the lives and potential of vulnerable individuals and communities across Nepal.
Program / Department Summary
Mercy Corps has launched a new program to enhance food and nutrition security, reduce future humanitarian caseload and improve the resilience of communities to recurrent shocks in the Karnali Province in Nepal. The program will be a Multi-Year Emergency Food Security Activity funded by USAID's Bureau for Humanitarian Affairs, and implemented in 6 districts (Mugu, Jumla, Kalikot, Surkhet, Achham, and Dailekh, with cluster hubs in Surkhet and Jumla) in the Karnali River Basin area. The new program, called “Building Hope Along the Karnali River Basin (Bhakari)”, builds upon many of the successes of the Nepal team’s previous Food for Peace program which ended in January 2020, the PAHAL program, but with some new districts and a much heavier emphasis on emergency response through cash transfer programming. Parallel to the emergency cash programming are emergency-prevention components of agriculture and market systems, disaster risk reduction, water for productive use, natural resources management, and a large emphasis on a gender and social inclusion approach, all with a highly integrated multi-sectoral approach.
General Position Summary
The SBCC Specialist will lead the development and roll out of Bhakari’s SBCC strategy and tools to the relevant partners and staff, and will subsequently monitor the technical SBCC components of Bhakari. They will work closely with Viamo, the platform contracted to deliver Bhakari’s SBCC outreach, and support in developing customized tools, messages and actions plans for implementing the SBCC strategy. The SBCC Specialist will develop matching messaging via flyers, brochures, posters and radio messages, plus discussion aids to be integrated into other types of community engagement and training. They will provide technical advice to the partners in designing, implementing and evaluating behavioural change initiatives to reach socially excluded groups and individuals, as well as the poor and vulnerable households with pregnant and lactating women and children under 5 years of age. The SBCC Specialist will work closely with the MEL and GESI teams to incorporate evidence into SBCC strategy and activities.
Essential Job Responsibilities
The specific duties and responsibilities of the SBCC Specialist include, but are not limited to, the following:
Monitoring, Evaluations, And Learning (MEL) And Reporting
Program Administration and Operations
Finance and Compliance Management
Influence & Representation
Accountability to Program Participants
Reports Directly to: Deputy Chief of Party
Works Directly with: DCOP, Technical Component Managers and Advisors, Program Officers, Partnership Manager, Cluster Coordinators, Operations unit
Knowledge and Experience
The successful SBCC Specialist will combine exceptional technical skills and experience with building and maintaining team relationships. They will be an excellent communicator. They will have an ability to think creatively and critically about how to reach socially excluded groups and individuals to improve food security and nutrition from both the year-round supply of nutritious foods via both agriculture and food systems to stimulating demand for healthier nutrition-seeking behaviors. The SBCC Specialist will have proven experience managing multiple partners and service providers delivering work streams simultaneously. They will be excellent at multi-tasking, prioritizing, problem solving and demonstrate simultaneous attention to detail as well as strategic vision. The most successful staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
Mercy Corps is an international, non-governmental humanitarian relief and development agency that exists to alleviate suffering, poverty and oppression by helping people to build secure, productive and just communities. Mercy Corps was established in 1979, and has headquarters in the USA and UK. Since 1979, Mercy Corps has worked in over 100 countries. Mercy Corps currently works in 41 countries around the world and improving the lives of 19 million people. The agency focuses on countries in transition, where countries are in the midst of - or recovering from - conflict, economic collapse, or disaster; Mercy Corps sees these crisis situations as moments of opportunity to go beyond traditional boundaries of relief and catalyze lasting change. Globally, Mercy Corps implements programs in a range of sectors, including: agriculture & food security; market development; emergency response; disaster risk reduction; climate change; health; conflict management; youth engagement; and, community mobilization/ governance.
Mercy Corps Nepal works to build the absorptive, adaptive and transformative potential of vulnerable individuals and communities across Nepal. The goal is attained through a systems based approach to market development, financial services, disaster risk reduction, climate change adaptation and youth engagement. Mercy Corps began its operation in Nepal in 2005, with projects focusing on the sectors of economic and food security; climate, natural resource and disaster risk management; youth engagement; with the inclusion of women and disadvantaged groups as important cross-cutting themes throughout each intervention area.