Front Office Receptionist (Night Shift)

The Nana Hotels
Location: Patan
Salary: Negotiable
Posted Date: 2017-01-25 Deadline: 2017-02-15
  • Nos. of Opening : 1
  • Location : Patan
  • Working Position : Entry Level
  • Qualification Degree : +2
  • Salary : Negotiable
  • Category : Hospitality
  • Nature : Full Time
Job Description

  • This job involves the general check-in/check-out duties, attending to the phone, answering  guest queries, coordinating with the housekeeping department, general security of the, property and guests and to maintain a high level of customer service for all guests.
  • The applicant will be provided with formal training in the hotel in order to familiarize, with the hotel's operational standards and procedures.
  • The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer.
  • Ensure a smooth and efficient check in/out process, finalize guests' bills and issue receipts upon payment
  • Perform cashier duties, perform opening and closing checks
  • Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)
  • Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service
  • The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise
  • The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive.

Job Specification

  1. Excellent communication skills
  2. Good telephonic manner
  3. Must also possess basic computer skills
  4. Any previous experience in team building and conducting training is a plus

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

National Chain Hotel.

Industry Type Hotel / Resort
Location Hadigoun
Organization Size 50-100
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