Front Desk (Reception)

The Nana Hotels
Location: Thamel,kathmandu
Salary: Negotiable
Posted Date: 2016-04-17 Deadline: 2016-04-30
  • Nos. of Opening : 1
  • Location : Thamel kathmandu
  • Working Position : Entry Level
  • Qualification Degree : diploma
  • Salary : Negotiable
  • Category : Hospitality
  • Nature : Full Time
Job Description

  • This job involves the general check-in/check-out duties, attending to the phone, answering guest queries, coordinating with the housekeeping department, general security of the property and guests and to maintain a high level of customer service for all guests
  • The applicant will be provided with formal training in the hotel in order to familiarise with the hotel's operational standards and procedures
  • The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer
  • Ensure a smooth and efficient checkin/out process, finalise guests' bills and issue receipts upon payment
  • Perform cashier duties, perform opening and closing checks
  • Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)
  • Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service.
  • The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise
  • The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive

Job Specification

  • Excellent communication skills
  • Good telephonic manner
  • Must also possess basic computer skills
  • Any previous experience in team building and conducting training is a plus

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

National Chain Hotel.

Industry Type Hotel / Resort
Location Hadigoun
Organization Size 50-100
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