Floor Supervisor Mid Level

G.O FORD NEPAL
Location: Swoyambhu
Salary: Negotiable
Posted Date: 2021-04-21 Deadline: 2021-04-30
  • Nos. of Opening : 1
  • Location : Swoyambhu
  • Experience : 1 year +
  • Working Position : Mid Level
  • Qualification Degree : Diploma/Bachelors
  • Salary : Negotiable
  • Category : Engineering - Mechanical/Automobile
  • Nature : Full Time
  • Skills Required : Communication Problem solving Leadership
Job Description

  • Interact with service advisor to understand the exact customer concern
  • In case of any delay in the completion time, inform the advisors with complete information an reason for delay , in order to take approval from customers
  • Responsible for dynamic updating of the scheduling boards on regular basis
  • Guide the technician for diagnosis and quality of work to achieve efficiency and required targets
  • Guide the technicians for all updated technical service implementation with effective usage for solving concerns at the earliest
  • Analysis for the repeating concerns and has knowledge for systematic approach to solve.
  • Identify the requirement of technical trainings and work out for ford training plans
  • Updating auto deal system with results and diagnosis  before closing repair orders
  • Maintenance and upkeep of the workshop equipment to maximize utilization and minimize downtime, knowledge with tools and handling
  • Inspect the vehicles on job completion to ensure Quality Control has been done prior to delivery of vehicles and ensure the signing and proper filling in of job cards
  • Lead and develop a strong performing workshop team capable of achieving changing customer expectation levels by achieving target scores

Job Specification

  • Preferably you should have degree/ diploma in Automobile/ Mechanical Engineering
  • Must have at least years' experience as Service Supervisor in a reputed automotive dealership.
  • Must be technically competent to understand the product and customer needs
  •  Must have the ability to plan, organize, and supervise the workshop floor and lead the team
  •  Must have the ability to deal with all levels of customer profile
  •  Must have excellent negotiating, complaint resolving and leadership skills
  •  Must be computer literate and possess excellent customer relations skil

Apply Instructions

Attractive Benefits , Incentives with a brilliant opportunity to be a part  and gain experience in reputed organization

Please send resume at roman@ford.com.np

 

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

About GO Ford

GO Automobiles Pvt. Ltd. (GO Ford) is the automotive division of Golchha Organisation. The Organization that has a Legacy of 8 decades of dedicated service to the country.

GO FORD is the exclusive dealer of Ford Products in Nepal.

The partnership between auto sector leader Ford, with their experience and great products and GO Automobile with its local market knowledge and reach, has made it possible for a global brand with more than 100 years of history, to be made accessible in Nepal.

GO Ford is committed to bring world-class service to its customers and the both its showroom and service station are equipped with highly trained staff and the latest tools to ensure a better service experience.

Ford Services

Ford solutions aims to provide quality,peace-of-mind products for the customer and embodies a brand synonymous with its abilty to probide products that can be tailored to suit one's individuals needs. Ford solutions serve to develop products for Ford and the Dealer body that enhance customer satisfaction.

 

 

Industry Type Automobiles and Parts
Location
Organization Size 100+
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