Customer Care Executive Mid Level

G.O Auto Care Pvt Ltd.
Location: Swayambhu
Salary: Negotiable
Posted Date: 2019-10-24 Deadline: 2019-10-31
  • Nos. of Opening : 1
  • Location : Swayambhu
  • Experience : 1 year +
  • Working Position : Mid Level
  • Qualification Degree : Bachelors Running or High school with experience preferred
  • Salary : Negotiable
  • Category : Customer Service / Data Entry
  • Nature : Full Time
  • Skills Required : Communication/Data analysis/Reporting
Job Description

  • Initiate reports for unsatisfied customers and record all the information required
  • Report Customer feedback to senior managers 
  • Follow up customers regularly
  • Maintain all the customer concern report including date and time, corrective action taken , descriptions , follow ups.
  • Post service and post maintenance follow ups
  • Maintain Repair order reports smoothly
  • Should Maintain past vehicle records and history
  • Handling calls fluently 

Job Specification

  • Data Management Skills 
  • Need to maintain close relation with the customers, so must be a very good communicator.
  • Should have excellent English and Nepali communication skill.
  • Should be a very good speaker.
  • Must possess a good command of computer and office package.
  • Must have excellent interpersonal skill and should have high patience and tolerance level to maintain close relationship within the office and with the customers
  • Experience in similar background preferred but freshers with can do attitude shall apply

Apply Instructions

Please send your resume with cover letter, latest photograph mentioning applied position to

Only  females can apply.

All the benefits complying labor law and  attractive incentives applied.

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

About GO Ford

GO Automobiles Pvt. Ltd. (GO Ford) is the automotive division of Golchha Organisation. The Organization that has a Legacy of 8 decades of dedicated service to the country.

GO FORD is the exclusive dealer of Ford Products in Nepal.

The partnership between auto sector leader Ford, with their experience and great products and GO Automobile with its local market knowledge and reach, has made it possible for a global brand with more than 100 years of history, to be made accessible in Nepal.

GO Ford is committed to bring world-class service to its customers and the both its showroom and service station  at Swoyambhu are equipped with highly trained staff and the latest tools to ensure a better service experience.

Ford Services

Ford solutions aims to provide quality,peace-of-mind products for the customer and embodies a brand synonymous with its abilty to probide products that can be tailored to suit one's individuals needs. Ford solutions serve to develop products for Ford and the Dealer body that enhance customer satisfaction.

G.O Auto Care Pvt Ltd is main service center of the Ford vehicles located at Swoyanbhu.


Industry Type Automobiles and Parts
Organization Size 100+
Active Jobs By G.O Auto Care Pvt Ltd.