Ramro Job
WorldLink Communications

Enterprise Support Representative

WorldLink Communications
Location: Enterprise Branch,Kantipath
Salary: Negotiable
Posted Date: 2025-05-20 Deadline: 2025-05-27 (5 days left)
  • Nos. of Opening : 1
  • Location : Enterprise Branch Kantipath
  • Experience : 1-6 months
  • Qualification Degree : Bachelors running (preferred in IT, Science or Engineering)
  • Salary : Negotiable
  • Category : Engineering
  • Nature : Full Time
Job Description

SKILLS & RESPONSIBILITIES

  • Installation, Configuration & Troubleshoot of Network devices: Switches, Router, Access Points, etc.
  • Troubleshooting Network connectivity in a LAN/WAN environment.
  • Conduct follow-ups with clients through calls and visits to ensure issue resolution and satisfaction.
  • Respond promptly to network alerts, outages, and performance issues as part of a shift-based 24×7.
  • Stay updated with the latest technologies and trends to provide innovative solutions to client.
  • Perform other relevant works assigned by Supervisors.

Job Specification

QUALIFICATIONS & REQUIREMENTS

  • Bachelors running (preferred in IT, Science or Engineering) with at least six months experience.
  • Good understanding of OSI Model and TCP/IP protocal suite.
  • Knowledge of IP addressing and subnetting, Routing & Switching.
  • Basic configuration of devices : Cisco, Fortigate, etc.
  • Familiar with Network Monitoring tools like Nagios.
  • Eagerness to learn and develop technical skills.
  • Ability to work on 24*7 rotation shift

Apply Instructions

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Industry Type Information Technology / Software
Location Dhobighat, Lalitpur
Organization Size 50-100
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