Greet the guest, welcome them & present menus.
Knowledge about reservation procedure.
See that the reservation signs are placed on the tables.
Inquire with the kitchen what the daily specials are for the shift.
If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
You must have complete knowledge of all food and beverage menu The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.Ask under what name they would like the reservation.
All reservations are to be printed directly into the reservation book. Never write a reservation on a piece of paper.
The hostess is a very important part of Your Restaurant’s experience. Always remember you are the first and the last person the customer sees. Therefore you are their first and last impression.
On departure of a guest, you must make contact with them. Ask them how their evening was and say good-bye.
If there are any complaints, retrieve a manager or supervisor immediately
Handover the Restaurant Survey tracking form and get feedback from the guest.
Interested, qualified and experienced candidates are requested to send us your updated resume at hr@indreni.world or may apply online.9851119313
