Reservation Associate

Hotel Shambala
Location: Nepal
Salary: Negotiable
Posted Date: 2018-10-30 Deadline: 2018-11-06
  • Location : Nepal
  • Working Position : Entry Level
  • Qualification Degree : Bachelors in Hotel Management or equivalent
  • Salary : Negotiable
  • Category : Hospitality
  • Nature : Full Time
Job Description

Key Responsibilities:

  1. Processing and corresponding to reservations by mail, telephone, sales office, other hotel departments, travel agents or central reservation systems referral.
  2. Knows the type of rooms available, their layout, selling status, rates, and benefits of all packages plans.
  3. Managing rates and room inventories on Online Travel Agencies (OTAs).
  4. Knows the credit policy of the hotel and how to code each reservation.
  5. Creates and maintains reservations records (date of arrival, departure, plans etc).
  6. Communicates reservation information to the front desk and other departments of the hotel.
  7. Determines room rates based on the selling tactics of the hotel.
  8. Processes cancellations and modifications and promptly relays this information to the front desk.
  9. Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. 

Required qualifications and experience:

  1. Bachelors in Hotel Management or equivalent with minimum of 1 year working experience.
  2. A good team player with an attitude to go for the extra mile.
  3. Excellent interpersonal skills, customer service skills, English language and communication skills.
  4. Sound operational knowledge of Reservations, Sales and Marketing and Front Office.
  5. Knowledge of foreign language and IDS is a plus.

 

Apply Instructions

To apply, please send your CV to  careers@shambalahotel.com

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Hotel Shambala, a contemporary Tibetan themed boutique hotel in Kathmandu, Nepal offers unparalleled comfort and luxury with the best in Tibetan and Nepalese hospitality. Inspired by Tibetan art and architecture, all 65 rooms feature beautiful handmade furniture, rugs and painted motifs; creating an ambiance that is traditional yet modern.

Industry Type Hotel / Resort
Location Kathmandu
Organization Size 1-10
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