Key Responsibility
Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
Oversees laundry operations and schedules routine inspections of all Housekeeping areas.
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
Manages spring cleaning schedules
Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the Operations Manager.
Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
Supervises outside contractors to ensure contractual compliance
Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
Requirements
Bachelors Degree in Hotel Management.
At least 2-3 years work experience in the Housekeeping Department.
Strong attention for detail.
Good communication skills and leadership skills.
Positive attitude and staff management skills.
To apply, please send your CV to careers@shambalahotel.com
Hotel Shambala, a contemporary Tibetan themed boutique hotel in Kathmandu, Nepal offers unparalleled comfort and luxury with the best in Tibetan and Nepalese hospitality. Inspired by Tibetan art and architecture, all 65 rooms feature beautiful handmade furniture, rugs and painted motifs; creating an ambiance that is traditional yet modern.
