Qualification Degree : Bachelor's Degree in relevant subject
Salary : Negotiable
: Customer Service
Nature : Full Time
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, priorities, and manage time effectively.
Effectively manage large amounts of incoming email/chat/calls.
Identify and assess customer’s need to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Proven customer support experience.
Familiarity with CRM systems and practices.
Should be able to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Fresh graduates are encourged to apply.
Interested candidates can send their updated CV along with cover letter at firstname.lastname@example.org
\r\n Primuson Pvt. Ltd. is a service provider to our customer for future online market as well as a highly creative company that encourages imagination and innovation. Innovation generally starts with ideas. And ideas are easier to come by when employees are treated to a creative and playful work environment. Your job is to work hard, play hard, enjoy work and enjoy life.
\r\n Benefits we provide:
\r\n Attractive Salary
\r\n Free Lunch & snacks facility
\r\n Internal and External Learning and Training Opportunity
\r\n Overtime paid for extra hour work done
\r\n Transportation Facility for shift basis job
\r\n Periodic team building activities
\r\n Employee engagement program
\r\n Friendly environment
\r\n Performance related bonus
Information Technology / Software
Metro Park- 2nd Floor, Lazimpat, Kathmandu, Nepal