Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
English fluent (writing)
Ms-office/Excel - working level- good
Good Typing speed
Communication skill- customer reception, dealing and sales
Computer operation skill- good
Ability in multitasking of computer softwares and applications.