Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Salary: 15,000 to 20,000
Customer Service, Product Knowledge, Quality Focus, Problem Solving, communication skills, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multitasking
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Sajhadeal is an e-commerce company doing business in e-commerce and mainly in fashion for more than 3 years. It’s run by six energetic fashion loving professionals along with the team of highly motivated youths who share the common objective of making Sajhadeal a standout eCommerce platform and Fashion leader in Nepal. We have our office and store located in Purano-Baneshwor, Kathmandu. Sajhadeal was not built just to sell the products. Its core objective is to make everyone free from having to think about the lifestyle that would be possible through the proper and real-time information accessibility, reasonable price, quality of products, customized service, fast delivery, easy availability, and so on. Our team at Sajhadeal has already observed a number of problems that users are facing while shopping online. Thus, we are working to create such a robust online platform where buyers and sellers both can interact easily, timely and transparency of information will play a major role to mitigate these problems. However, online Media would not be sufficient so as to serve them better hence, we are also using offline Media as well so that customers can feel the greater and much pleasant experience of shopping.