Customer Service Mid Level

Sajhadeal Online Services Pvt Ltd
Location: Purano Baneshwor,Ktm
Salary: Negotiable
Posted Date: 2019-07-07 Deadline: 2019-07-14
Job Description

Job Description:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Specifications:

  • Customer Service, Product Knowledge, Quality Focus, Problem Solving, communication skills, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Job Requirements:  

- English fluent (writing)

- Ms-office/Excel -  working level- good

- Good Typing speed

- Communication skill- customer reception, dealing and sales

- Computer operation skill- good

- Ability in multitasking of computer softwares and applications.

- working at different web portals.

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Industry Type E-commerce / Online Store
Location Mid Baneshwor
Organization Size 1-10
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