FYMO is a food discovery app designed to help food lovers experience and enjoy food like never before. With FYMO app, food lovers can discover restaurant, share their own food experience, review restaurants and engage with other foodies, all while enjoying great deals. As a part of its ongoing efforts to strengthen its existing team, the company is seeking to hire highly motivated personnel for the following positions.
Position: Title Customer Care Officer- Customer Care
Job Description:
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare reports by collecting and analyzing customer information
Identify and assess customers' needs to achieve satisfaction
Contribute to team effort by accomplishing related results as needed
Requirement/ Skills:
Minimum Bachelor Degree in Management or equivalent
Experience in customer service, leadership, and logistics may be advantageous
Excellent communication, problem-solving skills, and organization skills
Good computer skills
Strong customer service, project management, and quality control skills
Good resource planning skis
Excellent leadership and customer service skills
Strong teamwork skills and attention to detail
FYMO offers a pleasant, healthy working environment with the opportunity to work in a responsible and challenging position within a dynamic and ambitious environment Next to good working conditions, FYMO also offers you the best packages and incentives on the basis of your nature of the work like transportation, communication facilities along with the bonuses on meeting the required targets.
Human Resources Department
Times Digital Pvt. Ltd.
APCA House, Maharajgunj, Kathmandu, Nepal
P.O.Box 23782
E-mail: jobs@times-digital.com
No telephone queries shall be entertained. Women and those belonging to marginalised groups are encouraged to apply.
Interested candidates can send their application clearly mentioning the post applied along with updated CVs, within 7 days.