Customer Care Officer- Customer Care

Location: Nepal
Salary:As Per Organization's Rule
Posted Date: 2021-02-17 Deadline: 2021-02-24
  • Nos. of Opening : 1
  • Location : Nepal
  • Qualification Degree : Bachelor's Degree
  • Salary : As Per Organization's Rule
  • Category : Customer Service
  • Nature : Full Time
Job Description

FYMO is a food discovery app designed to help food lovers experience and enjoy food like never before. With FYMO app, food lovers can discover restaurant, share their own food experience, review restaurants and engage with other foodies, all while enjoying great deals. As a part of its ongoing efforts to strengthen its existing team, the company is seeking to hire highly motivated personnel for the following positions.


Position: Title Customer Care Officer- Customer Care 

Job Description:

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare reports by collecting and analyzing customer information

  • Identify and assess customers' needs to achieve satisfaction

  • Contribute to team effort by accomplishing related results as needed

Job Specification

Requirement/ Skills:

  • Minimum Bachelor Degree in Management or equivalent

  • Experience in customer service, leadership, and logistics may be advantageous

  • Excellent communication, problem-solving skills, and organization skills

  • Good computer skills

  • Strong customer service, project management, and quality control skills

  • Good resource planning skis

  • Excellent leadership and customer service skills

  • Strong teamwork skills and attention to detail

Apply Instructions

FYMO offers a pleasant, healthy working environment with the opportunity to work in a responsible and challenging position within a dynamic and ambitious environment Next to good working conditions, FYMO also offers you the best packages and incentives on the basis of your nature of the work like transportation, communication facilities along with the bonuses on meeting the required targets.

Human Resources Department

Times Digital Pvt. Ltd.

APCA House, Maharajgunj, Kathmandu, Nepal

P.O.Box 23782


No telephone queries shall be entertained. Women and those belonging to marginalised groups are encouraged to apply.

Interested candidates can send their application clearly mentioning the post applied along with updated CVs, within 7 days.


This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Fymo helps you find great restaurants by cherry-picking what’s best for you from available dining choices and guides you towards the best places, wherever you are.
Industry Type Others
Organization Size 1-10
Active Jobs By FYMO

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