Service Engineer Mid Level

Job Description

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Cooperating with technical team and share information across the organization
• Communicating with clients and other technicians to ensure that services are delivered effectively.
• Providing high level technical support to customers at their location.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
• Conducting quality assurance and safety checks on all equipment.
• Providing recommendations about new features and product improvements.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Job Specification

• Diploma/ B.Tech with two-wheeler license
• Min. 2 years experience in Tractor Industry
• An analytical mind and strong problem-solving ability
• Proven Field Service experience
• Excellent customer service and communication skills.

Apply Instructions

Interested candidates are requested to send their CV at careers@bapl.com.np mentioning "Service Engineer - Birgunj" in subject. 

This Job is expired. The Company is no longer accepting applications for this position.