Greeting customers in a welcoming manner and helping them to solve their problems and queries
Respond to incoming calls from the customers to take their answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the company’s services
Staying knowledgeable about the services
Should have basic knowledge of computer and internet
Be proactive in identifying sales opportunities.
Assisting customers throughout the service
Drive sales through engaging, suggesting, and sharing product knowledge
Team up with co-workers
Dealing with International clients
Job Specification
Bachelors/Masters complete or result waiting
Well presented, smart, Excellent interpersonal, verbal, and written communication skills in English
