Corporate Operation Officer

Lumbini Net Pvt. Ltd.
Location: Dhobighat, Lalitpur
Salary: Negotiable
Posted Date: 2015-08-27 Deadline: 2015-09-03
  • Nos. of Opening : 1
  • Location : Dhobighat Lalitpur
  • Working Position : Entry Level
  • Qualification Degree : Bachelors, (Experience will be prioritized)
  • Salary : Negotiable
  • Category : Management / Operations
  • Nature : Full Time
Job Description

  • The Operation Officer must be skilled with the use of professional communications etiquette over the phone and in person

  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly

  • Thoroughly and efficiently gather customer information, access and fulfill customer needs, by communicating and coordinating with internal different departments

  • The Operation Officer maintains a safe and hazard free work environment using her interpersonal skills, and the skill to communicate in a professional and pleasant demeanor

  • The Operation Officer uses her outstanding communication skills, while interacting with all forms of persons. They should be able to adjust their communication style depending on who they interact with and client specific demands

  • Should be able to identify and understand issues, problems and opportunities; obtain and compare data from different sources to draw conclusions; develop and evaluate alternatives and solutions to solve problems; and then choose a course of action. ( The position requires adaptability and flexibility - especially when experiencing changes or challenges in the workplace)

  • Respond promptly to inquiries obtained

  • Handle and resolve customer issues/complaints

  • Record details of inquiries, comments and complaints

  • Manage administration

  • Follow up on interactions

  • Contributes to team effort by accomplishing related results as needed

  • Willingness to work a flexible schedule and occasional overtime when needed

Job Specification

  • Highly developed sense of integrity and commitment to customer satisfaction

  • Demonstrated passion for excellence with respect to treating and caring for customers

  • Ability to communicate clearly and professionally, both verbally and in writing

  • Has "thick skin" and is able to handle complaints and unpleasant customers

  • Has a pleasant, patient and friendly attitude

  • Strong decision making and analytical abilities

  • Strong detail orientation and communication/listening skills

  • Willingness to work a flexible schedule and occasional overtime when needed

  • Possess a strong work ethic and team player mentality


  • Basic knowledge of operating a com puter & Customer Handling

  • Must Have  bike licence .

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Information Technology / Software
Location Sanepa, Lalitpur
Organization Size 50-100
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