Front Office Receptionist Mid Level

Nana
Location: Patan Dhoka-Madan Smarak Road
Salary: Negotiable
Posted Date: 2019-02-27 Deadline: 2019-03-09
Job Description

  1. This job involves the general check-in/check-out duties, attending to the phone, answering  guest queries, coordinating with the housekeeping department, general security of the, property and guests and to maintain a high level of customer service for all guests.
  2. The applicant will be provided with formal training in the hotel in order to familiarize, with the hotel's operational standards and procedures.
  3. The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer.
  4. Ensure a smooth and efficient check in/out process, finalize guests' bills and issue receipts upon payment
  5. Perform cashier duties, perform opening and closing checks
  6. Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)
  7. Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service
  8. The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise
  9. The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive.

Job Specification

  1. Excellent communication skills
  2. Good telephonic manner
  3. Must also possess basic computer skills
  4. Any previous experience in team building and conducting training is a plus
  5. Excellent command on English is a must
  6. Must own two wheeler and a valid license. 

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

The Nana Hotels is one of the Leading and Affordable Chain Hotel. We are one of the most reliable choices for travelers. We have hotels in various location like Thamel, Patan, Sauraha and Pokhara and resort in Nawalparasi. Our sister company is Nana Delights and Nana Properties. Nana Delights is an artisan bakery and craft chocolatiers working diligently to provide quality cakes, truffles, cookies and deserts for our customers. We continually explore new ideas and ingredients in our creations to excite and delight the senses. Nana Properties is a fastest growing Real Estate Company in Nepal which focuses on management of commercial complexes, homes, condos, and office spaces throughout Kathmandu.

Industry Type Hotel / Resort
Location Baluwatar, kathmandu
Organization Size 20-50
Active Jobs By Nana

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