Customer Service Representative

Job Description

• Answer phone calls and respond to customer inquiries regarding products and services of our clients i.e. member restaurants,
• Recommend product or service from among our clients by collecting customer information and analyzing their product and service needs,
• Handle and process online and telephonic orders,
• Mobilize delivery staffs in wise, effective and efficient manner,
• Ensure excellent service standards and maintain high customer satisfaction,
• Know the client’s products and services and stay updated with the related issues,
• Promptly identify and resolve customer issues and follow up to ensure resolution,
• Contribute to team effort by accomplishing related results as needed.

Job Specification

• Should be willing to work in evening shift,
• Should be willing to work in weekends and public holidays,
• Having a driving license and personal vehicle is a MUST.
• Both Male and Female candidates are prefered.

Apply Instructions

Candidates can apply at prasanna@foodmandu.com

This Job is expired. The Company is no longer accepting applications for this position.