Customer Service Representative

Foodmandu Pvt. Ltd
Location: Naxal
Salary: - 16000
Posted Date: 2020-02-10 Deadline: 2020-02-18
  • Nos. of Opening : 2
  • Location : Naxal
  • Experience : 1 year +
  • Working Position : Entry Level
  • Qualification Degree : bachelor running can apply
  • Salary : - 16000
  • Category : Hospitality
  • Nature : Full Time
  • Skills Required : leadership extrovert humble spontaneous
Job Description

  • Communicating with the customers.
  • Receiving orders through different channels (i.e. website, Foodmandu App, telephonic conversation).
  • Verifying the customer’s preferable time and ensuring the time of delivery to the respective customers.
  • Placing the order to the respective member restaurants and ensure the time schedule as per the customer’s preferred time.
  • Communicating and proper responding to the colleagues as it is a team work.
  • Ensure customer satisfaction and provide professional customer support.
  • Keeping records of customer interaction, daily transactions, general complaints.
  • Maintaining positive, empathetic and professional behavior towards customers, member restaurants at all the time.

Job Specification

  • Having a Bachelor’s degree in management or equivalent field,
  • Experience in customer service or hospitality industry will be a plus,
  • Having good working knowledge of basic computer applications,
  • Proper handling of customer and active listening to understand customer needs,
  • Demonstrate an audible, friendly, professional and well-mannered speaking voice,
  • Capable of dealing calmly and politely with public under stressful conditions,
  • Ability to make logical and quick decision in difficult situation,
  • A team player with problem solving skills,
  • Ability to multi-task, prioritize and manage time effectively,
  • Ability to withstand criticism and irritated people,
  • Excellent verbal communication skills in both Nepali and English with all kinds of clients and customers.

Apply Instructions

Interested Female candidates can apply at

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Hospitality
Organization Size 100+
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