Position: Customer End Connection
Level: Entry to Senior level
Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Qualifications:
Education requirements: Bachelors in electronics, telecommunications, or computer technology.
Experience: Fresher to 2 years of experience
Interested candidates can send their resume at jobvacancynepal6@gmail.com Applicants are requested to specify the position they are applying for in the subject line of the email. Failure to do so may lead to disqualification.
OTECH Pvt. Ltd. is established under the motto of “total technical solution” in a professional manner. Situated in the capital of the nation Kathmandu. The company has a team of highly enthusiastic young as well as experienced professional engineers, management experts and professionals with specialized expertise.
Our team has focused energies and expertise in reliable and specialized functions, which give us true international perspective. We desire to meet rigorous standards of professional and operational competence. We provide minute information on worldwide business practices and deliver standard services and products as per the need. We trust in continuous strategic and technical alliances for better solutions.