• Attend to customers at the Parts Sales Counter and provide parts support.
• Receive customer enquiries and identify the correct part numbers using the parts catalogues.
• Advise the customers on replacement of related parts and benefits of using genuine parts.
• Ensure that the quotations, sales orders, sales returns, warranties and application of customer discounts are performed as per the standard operating procedure.
• Follow-up back-orders so that customers receive timely information on the status of back-ordered parts and ensure that such parts are delivered to the customer on the promised.
• Preparing parts to be parcel or placing parts in the warehouse in the right location.
* Knowledge of Basic Accounting rules and its software usage.
* Knowledge of Spare Parts Inventory Management Systems.
* Knowledge of Commercial Vehicle Spare Parts would be highly preferred.
Please apply the updated profile in word format through mail at hrd@batas.org.np within specified date.
