Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages
Providing support to customers who may need to amend or cancel a reservation.
Job Specification
Experience working in sales or public relations, preferably in the hospitality or travel industries.
Customer-service experience.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in Microsoft office suite.
Data entry experience.
Apply Instructions
Please send your CV with all certificates to info@shambaling.com. Only the Shortlisted candidate will be called for the Interview.
This Job is expired. The Company is no longer accepting applications for this position.
Organization Summary
In the backyard of one of the holiest Buddhist stupas and adjacent to a Buddhist monastery, Shambaling Hotel is nestled in the heart of Kathmandu’s Tibetan community.
A 10-minute walk from Boudhanath Stupa, through the narrow brick-paved lanes, Shambaling Hotel, meaning paradise garden, opens its door to the comforts of true Tibetan culture fused with five-star Swiss hospitality.
Shambaling is the first hotel outside Europe to be awarded with the SWISS-Q1 quality label & also awarded by Tripadvisor best Excellence Award 2014. We're proud of this achievement and we work hard to improve our services continuously. Join with our team and work together for the better opportunity
