Job Description
Who We Are:
Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya's unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry leader, offering a boundless place of limitless potential where individuals can dedicate their hearts, flourish, and shine. Alaya redefines the power of place, becoming “Your Place” to dedicate your heart, to flourish, and to shine.
Alaya and Home Loan Experts offer more than mortgage expertise; it's a place where you can thrive. Here, we value Passion, Care, and Oneness—caring deeply for our team and embracing unity. Together, the Alaya team works as one family, united in their mission to help people realise their dreams.
About The Role:
The Loan Processing Associate plays a critical role in ensuring the smooth and accurate processing of home loan applications. This position offers a dynamic and structured learning environment, where you will develop expertise in managing loan files from submission to settlement. You will engage with clients, brokers, and lenders, ensuring exceptional service delivery while maintaining compliance and data accuracy. This role is ideal for detail-oriented individuals with a passion for delivering quality results in a fast-paced and collaborative setting.
What You Will Be Doing:
- End-to-End Loan Processing: You will handle loan applications and client documentation with precision and care, ensuring smooth and timely processing.
- Client Communication: As the primary point of contact, you’ll guide clients through their loan journey, providing clear answers and resolving any issues that arise.
- Team Collaboration: You’ll work closely with cross-functional teams, ensuring client expectations are met and driving positive loan outcomes.
Position: Loan Processing Associate (LPA)
- Job Level : Entry Level
- No. of Vacancy/s: 5
- Employment Type : Full Time
- Job Location : Bagdole, Lalitpur
- Offered Salary : NRs. 30,000 Monthly
What We Are Looking For (Skills):
- A Master's degree preferred (either running or completed) ideally with a finance background or ACCA Affiliates (13 papers completed)
- Experience: At least 6 months of internship or work experience (preferred).
- Excellent Communication Skills: Strong written and verbal skills to engage effectively with clients and colleagues.
- Attention to Detail: A sharp eye for accuracy when managing documentation and processes.
- Tech Readiness: Basic proficiency in Microsoft Office tools (Excel, Word) and the ability to quickly adapt to new software.
- Mindset: You are accountable, agile, and eager to grow within a supportive and collaborative team.
Besides the list of benefits that the Labour Law mandates, we also offer;
- Salary NPR 30,000 (non-negotiable)+ Social Security Fund (SSF)
- Exclusive leaves and bonuses
- Festival, profit, and book reading bonus
- Team building activities and social events
- Accident and medical insurance coverage
- International working environment exposure
- Continuous learning and development opportunities
- Customer Referral - Refer your friends and relatives in Australia to use our services and we’ll reward you!
Work hours: 6:00 am to 2:00 pm (non-negotiable) including a 1-hour lunch break
HLE Nepal is new. HLE Nepal is better. HLE Nepal is Alaya.
With our unwavering commitment to your success, we proudly introduce Alaya, a place that’s just as much yours as it is ours.
Are you ready for a transformative career journey? Build your career among 400+ other employees who’ll help empower you to unlock your true potential. Alaya isn’t just a workplace; it’s your place where your thoughts are valued, your ideas take flight, and your professional journey finds its true home. Experience work flexibility, harness cutting-edge technologies, and enjoy comprehensive work benefits.
If you want Alaya to be a part of your growth, please visit our website: https://www.alaya.co/