Guest Relation Manager Mid Level

WhiteWater Nepal Pvt. Ltd.
Location: Thamel, Kathmandu
Salary: Negotiable
Posted Date: 2017-03-23 Deadline: 2017-04-08
  • Nos. of Opening : 1
  • Location : Thamel Kathmandu
  • Working Position : Mid Level
  • Qualification Degree : Bachelors degree in Tourism and Hospitality Preferred
  • Salary : Negotiable
  • Category : Travel / Tour / Ticketing
  • Nature : Full Time
Job Description

We are looking for smart, curious, innovative and motivated people who are up for this challenge.

  • Develop good relation with customers and vendors
  • Exploring and identifying new business opportunities
  • Making sure all travel arrangements run according to plan and that accommodation, meals and service are perfect
  • Liaising with hotels, travel arrangements, restaurants and other clients
  • Ensuring that the rafting, tour and trekking is running smoothly for all members of the group
  • Answering guest queries and offering help with any problems that arise
  • Dealing with emergencies i.e. guest who is unwell or those needing to contact, etc
  • Reporting and maintaining records of trip and stock of camp
  • Ensuring a superior standard of customer service is applied across the entire organization at all times
  • Manage the reservation process, customer scheduling and daily financial recordkeeping
  • Negotiate contracts or rates with travel service providers
  • Provide advice on travel documents, insurance, import/export regulations etc.

Job Specification

  • Should have minimum work experience of 2-3 years and preference will be given to who have worked in Travel Agency or Hotels
  • Must be fluent in spoken and written English
  • Must possess positive attitude, polite manners and pleasant personality
  • Having good corresponding skill
  • Having sufficient knowledge of tasks performed in a every department
  • Should be flexible, able to work under pressure and able to handle any situation with patience and best result oriented
  • Knowledge of additional language will be an advantage
  • Self-motivation, energy, commitment and ability to work independently, whilst able to interact effectively and professionally with internal and external parties

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Tour / Travel
Location Chaksibari Marg, Thamel-29, Kathmandu
Organization Size 20-50
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