1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Knowing our products inside and out so that you can answer questions.
6. Processing orders, forms, applications, and requests.
7. Keeping records of customer interactions, transactions, comments, and complaints.
8. Communicating and coordinating with colleagues as necessary.
9. Providing feedback on the efficiency of the customer service process.
10 Ensure customer satisfaction and provide professional customer support
11. Maintain Customer Ledger
12. Data Entry on tally if necessary.
Eligible interested candidates can send their resume at email@example.com . Phone calls shall not be entertained.
Selected canidate shall be entitled to lunch allowance.
We are a leading helmet manufacturer in Nepal. Established in 2006 as Index Helmet and Fiber Industry, the rise in demand of our products led to increase the size of our company. Hence, Shyamlal and Sons Industries Pvt. Ltd. was established in 2019 by incorporating Index Helmet and Fiber Industry and Armor Helmet Udyog. Our company is dedicated in manufacturing best quality helmets that meets the requirement and safety of our valued customers.