Customer Service/Data Entry Representative

Shyamlal and Sons Industries Pvt. Ltd.
Location: Dhungeadda
Salary: Negotiable
Posted Date: 2023-01-04 Deadline: 2023-01-23
  • Nos. of Opening : 1
  • Location : Dhungeadda
  • Experience : 1-6 months
  • Working Position : Entry Level
  • Qualification Degree : +2 or above
  • Salary : Negotiable
  • Category : Customer Service / Data Entry
  • Nature : Full Time
  • Skills Required : Good Communication Skills
Job Description

1.    Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2.   Responding promptly to customer inquiries.
3.   Communicating with customers through various channels.
4.    Acknowledging and resolving customer complaints.
5.   Knowing our products inside and out so that you can answer questions.
6.   Processing orders, forms, applications, and requests.
7.   Keeping records of customer interactions, transactions, comments, and complaints.
8.   Communicating and coordinating with colleagues as necessary.
9.   Providing feedback on the efficiency of the customer service process.
10  Ensure customer satisfaction and provide professional customer support

11. Maintain Customer Ledger

12. Data Entry on tally if necessary.

Job Specification

  • (Freshers are highly encouraged to apply).
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different.
  • Friendly personality and team player.
  • Ability to work under pressure.
  • Fluency in written and spoken English.
  • Good communication skills- written and verbal. 

Apply Instructions

Eligible interested candidates can send their resume at . Phone calls shall not be entertained. 

Selected canidate shall be entitled to lunch allowance.


This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

We are a leading helmet manufacturer in Nepal. Established in 2006 as Index Helmet and Fiber Industry, the rise in demand of our products led to increase the size of our company. Hence, Shyamlal and Sons Industries Pvt. Ltd. was established in 2019 by incorporating Index Helmet and Fiber Industry and Armor Helmet Udyog. Our company is dedicated in manufacturing best quality helmets that meets the requirement and safety of our valued customers.

Industry Type Manufacturing
Organization Size 20-50
Active Jobs By Shyamlal and Sons Industries Pvt. Ltd.

Similar Jobs


Autoways Pvt. Ltd.