Customer Service

Laxmi Intercontinental Pvt. Ltd.
Location: Kathmandu
Salary: Negotiable
Posted Date: 2018-09-06 Deadline: 2018-09-12
  • Nos. of Opening : 4
  • Location : Kathmandu
  • Working Position : Entry Level
  • Qualification Degree : Bachelor Passed
  • Salary : Negotiable
  • Category : Others
  • Nature : Full Time
Job Description

# Prepare product or service reports by collecting and analyzing customer information

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

#Provide accurate, valid and complete information by using the right methods/tools

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Greet customers warmly and ascertain problem or reason for calling

Job Specification

Proven customer support experience

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

1

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Laxmi Intercontinental Pvt. Ltd is the authorized dealer of Hyundai Motors since February 2009. After the acquisition of distributorship in 2009, Laxmi Intercontinental started working in the imports and sales of various Hyundai car models. 

It is currently a key player in Passenger Car Segment in Nepalese automobile market, and we are proud to deliver high quality Hyundai cars and offer better mobility solutions to our valued customers. In Nepal, Hyundai vehicles have been able to win hearts of many and are known for durability, reliability, fuel efficiency, after sales service along with BEST RESALE VALUE. We not only aim to provide better car, but also quality after sales service to our valued Hyundai customers-we consider customer’s satisfaction as our top priority. For this, we have established state-of-art showrooms and technologically-superior after sales service facilities which are at par with Hyundai’s global standard in all major cities across Nepal.

 
Industry Type Automobiles and Parts
Location Naxal, Kathmandu
Organization Size 50-100
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