Tele-Sales Representative

Covenant Consultancy Nepal Pvt. Ltd
Location: Lalitpur
Salary: Negotiable
Posted Date: 2017-09-06 Deadline: 2017-11-15
  • Nos. of Opening : 15
  • Location : Lalitpur
  • Working Position : Entry Level
  • Qualification Degree : Intermediate
  • Salary : Negotiable
  • Category : Marketing
  • Nature : Full Time
Job Description

The Tele-Sales Representative will mainly be involved in answering the incoming calls from customer, answer inquiries and questions, handle complaints, troubleshoot problems  provide information.

The major job responsibilities are to:

  • Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner
  • Analyze customer complaints and provide appropriate corrective actions.
  • Answering inbound and outbound telephone calls
  • Advises present or prospective customers by answering incoming calls on a rotating basis
  • Maintains database by entering, verifying, and backing up data

Job Specification

  • Candidate must have the strong communication skills.
  • Candidate must have the ability to good organizational and multi-tasking skills.
  • Candidate must have proficient in English. (oral and written)
  • Candidate must have polite and good personality.
  • Candidate must have excellent knowledge of MS Office. (especially Excel and Word)

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Covenant Consultancy Services Private Limited (CCS Consult) is an expert on outsourcing solutions and has been providing consulting and outsourcing solutions to organizations across the country since 2013. The company is committed to provide the best services to clients in different field and profession of varied diversity.

CCS Consult provides a variety of outsourcing solutions, human resource development, training and development and other strategic solution to client organizations. We have provided our clients with recruitment and selection, training and development, job design, sales outsourcing and consulting services. Whether dealing with direct-hire, contract, or consulting positions, CCS Consult finds the appropriate candidates for each. When it comes to placement, we work with our candidates to find the right fit based on their specific career objectives. We know their mentors, career paths, strengths and development areas.

Industry Type Consultancy / Business Services
Location Kamalpokhari, Kathmandu, Nepal
Organization Size 20-50
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