Technical Support

Sim TV
Location: Bhaisepati
Salary: Negotiable
Posted Date: 2020-02-13 Deadline: 2020-02-23
  • Location : Bhaisepati
  • Salary : Negotiable
  • Category : IT / Software
Job Description

Job Description

Responsible for round the clock monitoring of the network infrastructure

Detect and respond to alarms, open tickets, assist with troubleshooting as required

Resolve the issue by utilizing documented processes and run books

Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate

Contribute to a daily activity report and support troubleshooting activities as required

Ensure ticket handover during shift changes in accordance to operations guidelines

Working on WAN link issue isolation

Job Specification

Bachelor in computer engineering or computer related field

Max. 1 year of work experience in ISP is preferred

Technical understanding of internetworking technologies

Knowledge on MPLS technology is preferred

Strong written/verbal communication skills

Ability to work in a tight schedule/shift

Flexible attitude towards work



Apply Instructions

Interested candidates can send their CVs in along with an application letter. Please mention the position and preferred shift (morning/evening/night)  in the subject line. Only shortlisted candidates will be called for further processing.

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Simple Media Pvt. Ltd. intends to introduce Nepal’s first FTTH (Fiber to The Home) terrestrial transmission in GPON with MPEG4 compression techniques which is a triple play video, data and voice delivery system which can offer digital cable and high speed internet.

Industry Type Telecommunication / ISP
Location Kathmandu
Organization Size 50-100
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