QR20917 - Senior Sales Support Agent | Qatar Airways | Kathmandu
Organization: Qatar Airways
Job Function: Commercial
Division: Kathmandu - KTM
Employment Type: Full Time - Permanent
City: South Asia | Nepal | Kathmandu
Last date of application: 14-May-2019
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
As the Senior Sales Support Agent, you will be responsible to support the sales team and also accountable to them in achieving their and station / region’s assigned revenue targets. You will regularly provide performance & sales data support and analysis to the sales team, within prescribed timeframes. You will also support sales team in creating maximum awareness of QRs products and services in the market.
Accountabilities:
Provide the sales Manager and the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share analysis.
Contribute in managing distribution channels and database for the sales team, be local CRS contact person.
Use of analytical tools to generate market share, revenue and sales data.
Use and administration of sales activity management software/system
Maintain records and Provide maximum technical support to the sales force to ensure increased awareness of Qatar Airways products and services
Handle inquiries, problems encountered by the corporate/agent and liaise with relevant department of head office, if required
Research and analyse QR market share.
Assist & engage in developing sales plans, PLB (productivity-linked bonus) contracts, sales/Marketing reports, PLB monthly reports/yearly reports.
Assist in group sales and materialization rate.
About You:
You should have relevant tertiary , trade , vocational, bachelor or equivalent qualification with minimum of 3 years of job-related experience with an Airline (preferably) or travel agent / travel management companies. Previous experience in a sales support role will be an advantage.
Proven experience with Amadeus is also required. You will also have strong MS Office skills and excellent verbal and written communication skills in both English.
Note: you will be required to attach the following:
1. Resume / CV
Qatar Airways Company Q.C.S.C. (Arabic: القطرية, Al Qatariyah),operating as Qatar Airways, is the state-owned flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha the airline operates a hub-and-spoke network, linking over 140 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania from its base at Hamad International Airport, using a fleet of more than 150 aircraft.
Qatar Airways Group employs more than 31,000 people, of which 19,000 work directly for Qatar Airways. The carrier has been a member of the Oneworld alliance since October 2013, the first Gulf carrier to sign with one of the three airline alliances.
