Sells products and/or services to repair the problem and meet the customer's needs. • Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. • Assist in keeping parts department clean and orderly. • Record all sales and/or customer transactions that occur. • Provide service technicians with parts as required. • Assist with Parts Manager in merchandising displays. • Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction. • Controls showroom inventory to ensure maximum sales and customer satisfaction. • Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area. • When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at a point of sale. • Attends training as prescribed by management to maintain proficiency in his/her job description. • Uses dealership equipment and resources safely and proficiently.
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Authorized Distributor in Nepal for Doosan Heavy Equipment Products.