Junior Technical Support Executive

Vianet Communications Pvt. Ltd.
Location: Nepal
Salary: Negotiable
Posted Date: 2015-12-11 Deadline: 2015-12-28
  • Nos. of Opening : 10
  • Location : Nepal
  • Working Position : Entry Level
  • Qualification Degree : Bachelor’s Degree
  • Salary : Negotiable
  • Category : Technician
  • Nature : Full Time
Job Description

Job Level: 2. Junior Technical Support Executive
No of Vacancy(ies): 10
Qualification: Bachelors in any stream with good Technical Knowledge or relevant qualification related to IT.
Contract of Employment: Contractual

 

 
Skills and Knowledge:
  • Excellent communication and interpersonal skill.
  • Should compulsorily possess own vehicle with valid license.

*Candidate of Kathmandu location shall get a 1st preference

Job Duties & Responsibilities:
  • Coordinate with Field Installation Team, Sales Team and Customer to endure smooth service installation at Customer premise.
  • Responsible for Proper Installation Completion including, but not limited to, following:

– Internet Setup and Configuration

– Payment Collection

– Product and Customer Portal Explanation

  • Responsible for technical support at customer premises.
  • Explain product package to the customer.
  • Walkthrough clients on the Customer portal details ensuring understanding of the client on the usage.
  • Explain client various payment method of Vianet such as Banks, Office, Ipay, eSewa.
 

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Vianet Communications provides high speed Internet connectivity and communications solutions for business and individuals in Kathmandu Valley. Established in 1999, Vianet Communications has always remained at forefront in providing reliable and affordable Broadband Internet Services.

Vianet Communications was a pioneer in introducing affordable Wireless Broadband Internet to the customers in 2001, when Broadband Internet was available only via costly and low speed leased-lines.

Recently, Vianet Communications has deployed city wide state-of-the-art fiber based access networkon Industry Standard, GEPON (Gigabit Ethernet Passive Optical Network) technology, which has enabled us to take Broadband speeds to the next level and make it available and affordable to the residential customers as well.

Vianet Communications aims to be the service provider that makes Future Broadband dream a reality today.

Industry Type Telecommunication / ISP
Location GPO Box: 8975 EPC 1674 Prera Bussiness Center Jawalakhel Road, Lalitpur Tel : 977-1-55-46410, 977-
Organization Size 1-10
Active Jobs By Vianet Communications Pvt. Ltd.

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