Japanese Call Center Agents Mid Level

Grupo Noa International
Location: Home based
Salary: Negotiable
Posted Date: 2016-06-17 Deadline: 2016-07-17
  • Nos. of Opening : 2
  • Location : Home based
  • Working Position : Mid Level
  • Qualification Degree : Highschool
  • Salary : Negotiable
  • Category : Customer Service / Data Entry
  • Nature : Full Time
Job Description

We are looking for a number of Customer Service representatives to handle customer service duties in a virtual Call Center.
You will work from your own home, part time, within an established company and as part of a team of professional agents.
You will take calls and answer emails sent by customers in Japanese, using prior set business rules and templates.
Training and nesting will be provided by the company after the hiring process is completed.

Job Specification

Contractor requirements:
We are looking for a contractor who:
1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time.
2. Has worked in a customer service setting or a similar customer-satisfaction job.
3. Has a solid command of the English language. 
4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net. free quiet environment.
5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 
7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Multinational Company
Location Costa Rica
Organization Size 1-10
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