We are looking for a contractor who:
1. Is available for 9 hours per day. The work day will include 1hr for lunch which is not paid, and 25min of paid break time.
2. Has worked in a customer service setting or a similar customer-satisfaction job.
3. Has a solid command of the English language.
4. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net. free quiet environment.
5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.