Job Description
- Installation software, Setup and software training to client, Support and Service
- Inside valley and outside valley field visit.
- Provide training of software to hotel customer
- Working with customers problems and advising on the solution
- Logging and keeping records of customer queries
- Analyzing call logs so you can spot common trends and underlying problems
- Updating self-help documents so customers can try to fix problems themselves
- Field visit if the problem is more serious and guide them with software
- Anydesk or remote access support to customer to guide them through software
- Ready to go out of valley for no of days and provide support to customers
Job Specification
- Knowledge of hotel software and basic account.
- Bachelor pass
- Fast learner, good analytical and problem solving skills
- Good interpersonal and customer care skills
- Ability to deal with difficult callers
- Logical thinker
- Good analytical and problem solving skills
- Up-to-date technical knowledge of hardware, software and networking
- An in depth understanding of the software and equipment your customers are using
- Good interpersonal and customer care skills
- Good accurate records keeping
- Knowledge of hotel software working flow and accounting
Apply Instructions
Please send your resume at webbookmgmt@gmail.com with cover letter describing why you want to apply for this job. Please check our website webbook.com.np for more information.
This Job is expired. The Company is no longer accepting applications for this position.
