Front Desk Officer Mid Level

DTH company
Location: Kathmandu
Salary: Negotiable
Posted Date: 2017-04-04 Deadline: 2017-04-15
  • Nos. of Opening : 5
  • Location : Kathmandu
  • Working Position : Mid Level
  • Qualification Degree : Bachelor Running
  • Salary : Negotiable
  • Category : Customer Service / Data Entry
  • Nature : Full Time
Job Description

  • Attend promptly to customers/ guests' inquiries, assist them with their needs and anticipate their unstated needs.
  • Actively listen and provide solution to the guests’ issues and concerns.
  • Conduct ‘courtesy calls’ from time to time to the guests to see if they have any requirements.
  • Oversee and coordinate the arrivals, activities and departures of all the guests.
  • Keep a record of all the scheduled activities of the guests and see if any changes are to be incorporated and record if any changes are made.
  • Promote all facilities, services and programs offered by the company to the existing as well as potential guests.
  • Attend and respond to all the telephone calls as well as e-mails in an efficient manner and also relay the messages to the concerned department or person.
  • Stay updated and keep a record of all the required rates and services of the required agencies like hotels, resorts, bus fares, airfares etc.
  •  Prepare itineraries and develop packages for the existing and potential customers.
  • Coordinate and support in Different Events organized by Company.

Job Specification

  • Bachelor degree in any field.Fresh graduates are highly encouraged to apply.
  • Experience in the related field is preferred but not mandatory.
  • Proficiency in MS-Office package and use of office equipment.
  • Ability to speak clearly, distinctly and cordially with guests.

Apply Instructions

send updated CV and Cover letter in info.it074@gmail.com

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Media / News / Publishing
Location Kathmandu
Organization Size 1-10
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