Front Desk Executive

Job Description

Other Specification

• Must have completed Bachelor’s degree in Management
• Preferred 1+ years of experience in customer care
• Fluent English communication skills
• Should have good Excel and Microsoft word skills
• Organization skills
• Ability to follow instruction and work autonomously
• Excellent time management skills and prioritization of work load
• Excellent interpersonal skills

Job Description

• Greet customers and set positive office atmosphere
• Provide information about the services and products of the organization
• Answer questions and address complaints
• Responsible for giving response upon customers’ complaints and provide the solution
• Directly deal with the customer through various ways (face to face, by telephone, by electronics mails etc.)
• Handle the customer’s forms verifications
• Interact with the customer’s, providing feedbacks and solutions

Apply Instructions

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to hrd@smarttel.com.np

This Job is expired. The Company is no longer accepting applications for this position.